Terms of Use

These Terms of Use govern access to digitalserviceanalytics.digital (the “Site”) operated by Digital Service Analytics from Gee Chang Ind Bldg, Hung Hom, Hong Kong. By using the Site you agree to these terms.

Services described

The Site describes application analytics for digital experience measurement, including journey friction analytics, interaction quality scoring, experience moment reviews, and service experience briefs. Descriptions are informational. A signed engagement letter defines the scope of any paid work.

No online payments

The Site does not process payments or provide checkout. Pricing pages are indicative only. Do not submit payment credentials through our contact forms.

Acceptable use

You may not misuse the Site, attempt to disrupt its operation, scrape content at a scale that impairs service, or submit unlawful, misleading, or harmful content through forms.

Intellectual property

Site content, branding, and materials remain the property of Digital Service Analytics or its licensors. You may not copy or redistribute them for commercial purposes without written consent.

Disclaimer

The Site is provided as-is. We do not warrant uninterrupted availability or that informational content will meet a particular operational need without a scoped engagement.

Limitation of liability

To the extent permitted by Hong Kong law, Digital Service Analytics is not liable for indirect or consequential losses arising from Site use. Liability related to paid engagements is governed by the engagement letter.

Governing law

These terms are governed by the laws of Hong Kong. Courts of Hong Kong have exclusive jurisdiction over disputes arising from Site use, subject to mandatory consumer protections.

Contact

Digital Service Analytics · Gee Chang Ind Bldg, Hung Hom, Hong Kong · +852 2364 6887 · hello@digitalserviceanalytics.digital